Modifications can be made free of charge up to 24 hours prior to check-in, which commences at 12:00 local time on the date of stay.
ALL modifications (exc. room upgrades) are treated as a cancellation and a new booking. All clauses of the Cancellation Policy are applicable. For date changes, we cannot guarantee the same rates will be available as at the time of booking.
Room upgrades will be provided on request where possible. Cancellation Policy does not apply here. Payable amount will be the difference between rate at the time of booking and rate of the upgraded room at time of modification.

GST

If you need a GST Invoice, please confirm the GST number for billing, at the time of check in. GST number once provided will not be changed after check in. We will not be liable or indemnify any loss that you may incur, due to failure to intimate correct GST details.

Group Bookings

Rockwell Plaza (A unit of Stenley Apparels PVT LTD) Bookings made for either 10+ rooms OR 15+ nights will be treated as a Group Booking.
If you cancel your Group Booking or reduce the number of nights or the number of rooms required within 30 days of your arrival date, we will not refund any money you have paid to us.
Subject to availability and payment, you may add any additional night(s) to any Group Booking (after the dates of the original Group Booking) at the rate for the room(s) at the time you make the amendment.

Questions and Complaints

If you have any questions or complaints in relation to your booking or these terms please go to our website and click on the 'contact us' link and we will respond to you as quickly as we can, normally within 24 hours.
Booking@hotelrockwellplaza.in || +91-9899383811